Política de envío

Shipping Policy

At whiskerwell, we work to ensure that you receive your order safely, free of charge, and in the shortest possible time.

Processing Time

All orders are processed within 3 to 7 business days after the purchase has been confirmed. During this time, we prepare and verify your product to ensure the best possible quality.

Shipping Time

Once your order has been processed, the estimated delivery time is 8 to 10 business days.

Order Tracking

Once your order has been shipped, you will receive a tracking number so that you can check the status of your shipment at any time.

Important Notes

  • Delivery times may vary slightly during periods of high demand, promotional campaigns, or holidays.
  • Business days do not include weekends or public holidays.
  • It is the customer's responsibility to ensure that the shipping address provided is correct before completing the purchase.
  • If the carrier is unable to deliver the order due to an incorrect or incomplete address, the customer may be responsible for any costs associated with a new shipment.

Contact

If you have any questions about your shipment or need assistance with your order, you can contact us at:

📧 whiskerwell.customerservice@gmail.com

We will be happy to assist you.